Effective Date: 24-05-2024
Last Updated: 24-05-2024
At Dithari, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely via third-party gateways)
b. Non-Personal Information
- Browser type, IP address, device type
- Referring pages, time spent on site
- Cookies and usage tracking
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Improve website functionality and user experience
- Send order updates, promotions, or service-related emails
- Detect fraud and ensure secure transactions
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Third-party logistics providers (for deliveries)
- Payment processors (e.g., Stripe, PayPal)
- Marketing & analytics tools (e.g., Google Analytics, Meta Ads)
- Legal authorities when required by law
4. Cookies & Tracking Technologies
We use cookies to:
- Remember user preferences
- Measure website performance
- Track affiliate or referral programs
You can control cookies in your browser settings.
5. Email Communication
You may receive emails regarding:
- Order confirmations
- Shipping notifications
- Promotions or updates
You can unsubscribe anytime using the link in the footer of any marketing email.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Your Rights
Depending on your location (e.g., UAE, EU, etc.), you may have the right to:
- Access, correct, or delete your data
- Request data portability
- Object to marketing communications
To request changes, contact us at: info@dithari.com
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
9. Security
We implement industry-standard security measures to protect your data. However, no method is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions, email us at:
info@dithari.com