Terms and Conditions

Welcome to Dithari. These Terms and Conditions govern your access to and use of our website, products, and services. By using Dithari, you agree to be bound by these terms.

1. Introduction

Dithari (“we,” “our,” or “us”) provides access to high-quality refurbished tech products through our website (www.dithari.com). These Terms apply to all users of the site, including visitors, customers, and merchants.

2. Eligibility

To use our services, you must be:

  • At least 18 years old
  • Capable of entering into a binding agreement
  • Using the site in compliance with applicable laws in the UAE
3. Products and Services

We sell refurbished electronics that meet our quality standards. Every product:

  • Is tested, cleaned, and repackaged
  • May show minor cosmetic wear
  • Includes a warranty (as specified on product pages)

Availability and prices are subject to change without notice.

4. Orders and Payments

When placing an order:

  • You agree that all information provided is accurate and complete
  • Orders are subject to acceptance and availability
  • Payments must be made via the available secure payment options (Stripe, card, etc.)

We reserve the right to cancel orders due to suspected fraud, pricing errors, or stock issues.

5. Shipping and Delivery

We deliver across the UAE and may offer international shipping in the future.
Delivery times are estimated and not guaranteed. Delays due to courier issues, customs, or force majeure events are not our responsibility.

6. Returns and Refunds

Please refer to our Return Policy for detailed information.
Generally, we accept returns within 7 days of delivery for:

  • Faulty products
  • Incorrect items received

Returned products must be in original condition with all accessories.

7. Warranty Policy

Our refurbished products come with a [e.g., 3-month or 6-month] limited warranty, covering:

  • Hardware defects not caused by misuse
  • Performance issues not related to external damage

The warranty does not cover physical damage, water damage, or unauthorized repairs.

8. User Conduct

You agree not to:

  • Use the site for any unlawful or fraudulent purpose
  • Attempt to breach our security systems
  • Post or transmit misleading, defamatory, or offensive content
9. Intellectual Property

All content on Dithari—including logos, product images, text, and designs—is owned or licensed by us. You may not reproduce or distribute our content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Dithari is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Delays, errors, or issues beyond our control
11. Indemnity

You agree to indemnify and hold Dithari harmless from any claims, losses, or damages arising from your misuse of the platform or violation of these terms.

12. Termination

We reserve the right to suspend or terminate your access if we believe you have violated these Terms or applicable laws.

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of the site means you accept the updated terms.

15. Contact Us

For questions regarding these Terms, contact us at:
info@dithari.com

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